Privacy Policy for Soulmate

Effective Date: April 16, 2025

Welcome to Soulmate, a platform designed to connect hearts and help individuals find meaningful relationships. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information.

1. Information We Collect

When you use the Soulmate app, we may collect the following types of information:

• Personal Information: Name, gender, age, phone number, email, location, religion, caste, and other profile details you voluntarily provide.
• Photos and Media: Photos uploaded by you for your profile or in chats.
• Device & Usage Data: Device type, operating system, IP address, and in-app activity.
• Messages: Chat messages and interaction data between users (encrypted where applicable).

2. How We Use Your Information

Your data is used to:

• Create and manage your profile and match suggestions.
• Allow communication and interaction with other users.
• Improve user experience and provide customer support.
• Send notifications about interests, messages, or app updates.
• Ensure user safety and prevent fraud or abuse.

3. Sharing of Information

We share your profile information (except contact details) with other users of the app to help create connections. We do not sell or share your personal data with third-party advertisers.

Your information may be shared with law enforcement if required by law or to prevent harmful activity.

4. Data Security

We use secure servers and encryption protocols to protect your data. While we take every reasonable step to ensure safety, no method of transmission over the Internet is 100% secure.

5. Your Rights

• You can update or delete your profile at any time from within the app.
• You can request data deletion by contacting us at iamsiddharthtnair@gmail.com.
• You can choose to uninstall the app if you no longer wish to use our services.

6. Third-party Services

We may use third-party tools like Firebase for authentication, messaging, and analytics. These services may collect certain data as per their respective privacy policies.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the app constitutes your agreement to the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Email: iamsiddharthtnair@gmail.com